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The solution, which has been piloted at Sydney LHD and Northern NSW LHD, uses HealthLink’s SmartForms secure messaging technology and an electronic referral management system (eRMS) co-developed with eHealth NSW.
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We had the privilege of speaking with Kylie Sauer, the Director of My Aged Care Online Services and Information Section at the Department of Health and Aged Care to gain insights into the benefits of e-Referrals, the feedback received from GPs, and the successful collaboration with HealthLink.
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On July 31 2023 the nationwide referral program, My Aged Care, will bid farewell to fax referrals, marking a crucial step towards a more efficient and secure referral process.  
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Electronically referring patients to public outpatient services is about to get a whole lot easier in New South Wales with the expansion of its Engage Outpatients digital referral management solution to Local Health Districts (LHDs).
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Loraine Evans, a Practice Nurse at Pebble Beach Medical Centre in Queensland, has used e-Referrals since they first became available…
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Emma Zanker, a Practice Nurse Coordinator at Goydersline Medical Practice in South Australia, now regularly uses e-Referrals to refer…
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Sydney Local Health District has continued the roll out of e-Referral to 58 clinics and services, enabling more than 260 local general practices…
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 Northern Health implemented e-Referrals in 2017, initially as a pilot project. That was then integrated into standard process, however, GP uptake...
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North Western Melbourne PHN’s (NWMPHN) role has been supporting the change management that was required to implement e-Referrals…
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